Delivery Information

Customers in Ireland:
Delivery is free for orders €40+
Standard Delivery is €3.95
Track & Trace Delivery is €6.95
Delivery time between 1 - 3 working days

Rest of the World:
Delivery is free for orders €80+
Track & Trace Delivery is €9.95 for orders under €80
Delivery between 3 – 14 working days (depending on your location)

Click & Collect (Dublin):
Our store pick-up option is free.
Delivery is within 1 working day, sometimes same day.

Click & Collect hours:
Tuesday to Friday: 12pm - 6pm*
Saturday to Monday: CLOSED

*Please note staff will not be in store for all of the above hours (hours depend on when customers can pick up their order).
If you are a click & collect customer please notify us on when you plan to pick up your order by responding to "your order is ready for collection" email. 

Please wear a face covering and have your order number ready when calling to our store.

Our store is located on the 1st floor (middle floor) of Stephen's Green Shopping Centre (a few doors up from TK Maxx).


Your order will be typically dispatched the next working day. We will send you a confirmation email once the order has been sent. All orders will be packed in discreet packaging.

Orders that are received before 1pm are typically dispatched the same day (excluding weekends and bank holidays).

Orders received after 1pm will be dispatched the next working day but when possible, will also be dispatched on the same day.

Please note our free delivery and track & trace delivery options are tracked and will require a signature therefore we suggest you choose a delivery address where someone will be there to receive the items ordered.


Estimated Delivery Time

1 - 2 working days

2 - 3 working days

2 - 3 working days (most EU countries)
3 - 5 working days: Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
5 - 7 working days: Bulgaria, Croatia, Romania

Up to 5 working days (most countries)
Some countries may take up to 9 working days.


Busy postal periods such as the Christmas period (Month of December).

Customs: Customers outside the EU may have their delivery delayed due to customs.

COVID-19: Due to the pandemic, some countries have suspended receiving post from outside their country. Once services resume, orders will be dispatched.