Delivery Information
Customers in Ireland:
Delivery is free for orders €45+
Standard Delivery is €3.95
Track & Trace Delivery is €6.95
Delivery time between 1 - 3 working days
Rest of the World (Excl. Selected Countries*):
Delivery is free for orders €90+
Track & Trace Delivery is €10.95 for orders under €90
Delivery between 3 – 14 working days (depending on your location)
*Moldova:
Delivery is €50 due to our postal service (AnPost) not delivering to these countries, price may change due to service re-opening at a later date.
*Syria & Russia:
We currently cannot deliver to these countries.
Click & Collect (Dublin):
Our store pick-up option is free.
Delivery is within 1 working day, sometimes same day.
Our store is located on the 1st floor (middle floor) of Stephen's Green Shopping Centre (a few doors up from TK Maxx).
Shipping
Your order will be typically dispatched the next working day. We will send you a confirmation email once the order has been sent. All orders will be packed in discreet packaging.
Orders that are received before 1pm are typically dispatched the same day (excluding weekends and bank holidays).
Orders received after 1pm will be dispatched the next working day but when possible, will also be dispatched on the same day.
Please note our free delivery and track & trace delivery options are tracked and will require a signature therefore we suggest you choose a delivery address where someone will be there to receive the items ordered.
Estimated Delivery Time
IRELAND
1 - 2 working days
BRITAIN
2 - 3 working days
EU
2 - 3 working days (most EU countries)
3 - 5 working days: Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
5 - 7 working days: Bulgaria, Croatia, Romania
REST OF WORLD
Up to 5 working days (most countries)
Some countries may take up to 9 working days.
* PLEASE NOTE DELIVERY TIMES CAN VARY DUE TO THE FOLLOWING:
Busy postal periods such as the Christmas period (Month of December).
Customs: Customers outside the EU may have their delivery delayed due to customs.
COVID-19: Due to the pandemic, some countries have suspended receiving post from outside their country. Once services resume, orders will be dispatched.
