Delivery

DELIVERY INFORMATION

Customers in Ireland (Rep. of Ireland and N. Ireland):

Delivery is free for orders €40+
Standard Delivery is €3.95
Track & Trace Delivery is €6.95 for orders under €40
Delivery time between 1 - 3 working days

Britain and the rest of the World:

Delivery is free for orders €80+
Delivery is €9.95 for orders under €80
Delivery between 3 – 14 working days (depending on your location)
 

Click & Collect (Dublin):

Our store pick-up option is free.
Delivery is within 1 working day, sometimes same day.

Due to current COVID-19 Level 5 restrictions, our pick-up times are reduced to the following:
Monday to Friday: 11am - 4pm
Saturday, Sunday & Bank Holidays: CLOSED

We ask you to wait for a notification that your order is ready for collection, to please wear a face covering and have your order number ready when calling to our store.
Our store is located on the 1st floor (middle floor) of Stephen's Green Shopping Centre (a few doors up from TK Maxx).

 

SHIPPING

Your order will be typically dispatched the next working day. We will send you a confirmation email once the order has been sent. All orders will be packed in discreet packaging.

Orders that are received before 1pm are typically dispatched the same day (excluding weekends and bank holidays).

Orders received after 1pm will be dispatched the next working day but when possible, will also be dispatched on the same day.

Please note our free delivery and track & trace delivery options are tracked and will require a signature therefore we suggest you choose a delivery address where someone will be there to receive the items ordered.

 

ESTIMATED DELIVERY TIME

IRELAND
1 - 2 working days

BRITAIN
2 - 3 working days

EU
2 - 3 working days (most EU countries)
3 - 5 working days: Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
5 - 7 working days: Bulgaria, Croatia, Romania

REST OF WORLD
Up to 5 working days (most countries)
Some countries may take up to 9 working days.

* PLEASE NOTE DELIVERY TIMES CAN VARY DUE TO THE FOLLOWING:

Busy postal periods such as the Christmas period (Month of December).

Customs: Customers outside the EU may have their delivery delayed due to customs.

COVID-19: Due to the pandemic, some countries have suspended receiving post from outside their country. Once services resume, orders will be dispatched.